Cookie Policy

1. Introduction

This Cookie Policy explains how AI Life Solutions AG ("we," "our," or "us") uses cookies and similar tracking technologies on our website (solutionsl.com) and mobile applications. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time using the cookie settings available on our website.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

Cookies contain information that is transferred to your device's hard drive and allow us to recognize your device and remember certain information about your visit. They help us provide you with a better user experience and enable certain website functionality.

2.1 Types of Cookies

Cookies can be classified in several ways:

By Duration:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted

By Origin:

• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services we use (e.g., analytics, advertising)

3. How We Use Cookies

We use cookies for various purposes to enhance your experience on our website and to help us understand how our services are being used. Below are the main categories of cookies we use:

3.1 Essential Cookies

These cookies are necessary for the basic functionality of our website and cannot be disabled. They enable core features such as:

• Maintaining your session and login status
• Remembering items in your shopping cart
• Enabling secure transactions and payments
• Providing access to protected areas of the website
• Remembering your cookie preferences

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to:

• Count visits and traffic sources
• Measure website performance and loading times
• Identify popular content and navigation patterns
• Detect and resolve technical issues
• Improve our website design and functionality

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization features. They may be set by us or by third-party providers whose services we use. They allow us to:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Enable social media features and integrations
• Offer live chat and customer support features
• Remember your language and region preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and marketing content. They track your browsing activity across websites to build a profile of your interests. They allow us to:

• Show you relevant advertisements on our website and other sites
• Measure the effectiveness of our advertising campaigns
• Limit the number of times you see the same advertisement
• Provide personalized marketing content
• Enable retargeting and remarketing campaigns

4. Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device when you visit our website. These providers help us deliver our services and improve your user experience.

4.1 Third-Party Services We Use

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how you use our website, which helps us improve our services.

Privacy Policy: https://policies.google.com/privacy

Opt-out: Google Analytics Opt-out Browser Add-on

Google Ads

We use Google Ads for advertising and remarketing purposes. Google may use cookies to show you relevant advertisements based on your interests.

Privacy Policy: https://policies.google.com/privacy

Ad Settings: https://adssettings.google.com

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads on Facebook and Instagram.

Privacy Policy: https://www.facebook.com/privacy/explanation

Ad Preferences: https://www.facebook.com/ads/preferences

Payment Processors

Our payment processors (Stripe, PayPal) may use cookies to facilitate secure transactions and prevent fraud.

Stripe Privacy Policy: https://stripe.com/privacy

PayPal Privacy Policy: https://www.paypal.com/privacy

5. Managing Your Cookie Preferences

You have several options for managing cookies and controlling how they are used on your device:

5.1 Cookie Settings on Our Website

We provide a cookie consent banner and settings panel that allows you to:

• Accept or reject different categories of cookies
• Change your preferences at any time
• View detailed information about each cookie category
• Access links to third-party privacy policies

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set up notifications when cookies are being set

Browser-Specific Instructions:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Mobile Device Settings

On mobile devices, you can manage cookies and tracking through your device settings:

• iOS: Settings > Privacy & Security > Tracking
• Android: Settings > Privacy > Ads

5.4 Industry Opt-Out Tools

You can also use industry-wide opt-out tools:

• Digital Advertising Alliance: http://optout.aboutads.info
• European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu
• Network Advertising Initiative: http://optout.networkadvertising.org

6. Impact of Disabling Cookies

While you can choose to disable cookies, please note that doing so may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to log in to your account
• Loss of shopping cart contents
• Reduced website security
• Inability to complete purchases

6.2 Functional Cookies

Disabling functional cookies may result in:

• Loss of personalized settings and preferences
• Reduced website functionality
• Inability to use certain features
• Need to re-enter information repeatedly

6.3 Analytics and Marketing Cookies

Disabling these cookies will:

• Prevent us from improving our website based on usage data
• Result in less relevant advertising
• May increase the number of irrelevant ads you see

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Post the updated policy on our website
• Update the "Last updated" date at the top of this policy
• Notify you through our website or email if required by law
• Request renewed consent for new cookie categories if necessary

We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us: