How Can We Help You?

Absolutely! Most of our devices are designed for easy self-installation. We provide detailed step-by-step guides, video tutorials, and our mobile app walks you through the entire process. Professional installation is also available if you prefer expert setup.

You need a stable Wi-Fi connection with both 2.4GHz and 5GHz bands. Minimum internet speed of 10 Mbps is recommended. For optimal performance, ensure your router supports WPA2 or WPA3 security and is located within reasonable range of the installation area.

Self-installation typically takes 15-30 minutes per device. Professional installation ranges from 1-3 hours depending on the service tier and number of devices. The AI learning process begins immediately but reaches optimal performance within 1-2 weeks of regular use.

First, ensure your Wi-Fi password is correct and the network is 2.4GHz compatible. Try moving the device closer to your router during setup. If issues persist, restart both your router and the device, then attempt setup again. Check our troubleshooting guide for detailed steps.

Yes! Our devices are designed with offline capabilities. Core AI functions, learned behaviors, and basic operations continue working even without internet. However, remote access, software updates, and cloud-based features require an internet connection.

Use the AI Life Solutions mobile app to create custom rules. Navigate to "Automation" and select "Create Rule." You can set triggers (time, sensor data, other devices) and actions (device responses). The AI will learn from your rules and suggest optimizations over time.

Yes! All devices support voice control through Google Assistant, Amazon Alexa, and Apple Siri. You can use natural language commands like "Turn on the living room light" or "Set the temperature to 22 degrees." Custom voice commands can be configured in the app.

Try these steps: 1) Check power connection and LED status, 2) Verify Wi-Fi connectivity, 3) Restart the device by unplugging for 10 seconds, 4) Check the mobile app for error messages, 5) If issues persist, perform a factory reset following the user manual instructions.

The reset process varies by device. Generally, hold the reset button for 10-15 seconds while powered on. Refer to your specific product manual for exact instructions. Note that factory reset will erase all learned behaviors and custom settings.

Download the AI Life Solutions mobile app and select "Create Account." You'll need to provide an email address and create a secure password. Verify your email to activate the account. You can also create an account on our website.

Yes! You can invite family members through the app's "Family Sharing" feature. Each member gets their own profile, and you can set different permission levels (admin, user, guest). The AI learns from all family members' usage patterns to optimize for everyone.